Terms of Service

1. About these terms

Prism Mesh Zone provides residential and building cleaning services in Hiroshima. This website is operated to provide information about those services and to allow prospective clients to make contact. These terms apply to use of the website and, where relevant, to the service relationship itself.

We may update these terms from time to time. Changes will be published here with a revised date. Continued use of the website after an update constitutes acceptance of the revised terms.

2. Acceptable use of the website

You may use this website for lawful purposes and in a way that does not infringe the rights of others. The following are not permitted:

• — Using the site to transmit unsolicited commercial communications.
• — Attempting to access, copy, or interfere with the site's technical infrastructure without authorisation.
• — Submitting false or misleading information through the contact form or any other means.
• — Reproducing or distributing content from this website without prior written permission.
• — Using automated tools to scrape, index, or extract content from the site in bulk.

3. Service enquiries and arrangements

• — Submitting a contact form does not constitute a binding service agreement. An arrangement is only confirmed once both parties have agreed in writing (including by email).
• — Prices shown on this website are indicative. Final pricing may vary depending on the scope of the service discussed.
• — We reserve the right to decline an enquiry or cancel a service arrangement where it is not practicable for us to fulfil it.
• — Clients are responsible for providing safe access to premises at the agreed attendance time. If access is not available, a missed-visit fee may apply as agreed.

4. Service availability and modifications

• — We operate within a defined geographic area of Hiroshima. Services are not available at all addresses.
• — We will give reasonable notice of any changes to agreed attendance times or service scope.
• — This website may be unavailable temporarily due to maintenance. We do not guarantee continuous availability of the site.
• — Service descriptions on this website reflect our standard offering and may not reflect every detail of your individual arrangement.

5. Intellectual property

• — All content on this website — text, layout, graphics, and structure — is owned by or licensed to Prism Mesh Zone.
• — You may not reproduce, republish, or distribute any part of this website without prior written permission.
• — The Prism Mesh Zone name and associated visual identity may not be used in any way that implies affiliation or endorsement without permission.

6. Limitation of liability

To the extent permitted by applicable law, Prism Mesh Zone's liability in connection with this website or the services described on it is limited as follows:

• — We are not liable for any indirect, incidental, or consequential losses arising from use of this website.
• — We do not warrant that the website is error-free, virus-free, or continuously accessible.
• — Nothing in these terms excludes liability for death or personal injury resulting from our negligence, or for any other matter that cannot be excluded under applicable law.

7. Governing law

These terms are governed by the laws of Japan. Any dispute arising in connection with these terms or the services described on this website shall be subject to the exclusive jurisdiction of the courts of Japan, with Hiroshima as the preferred venue.